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Firstsource Solutions

Engaged Employer

Experience - CSA - Customer Service Associate Firstsource Solutions Employee Review

5.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Its been amazing journey at firstsource especially a beautiful work culture.

Cons

Nothing as of now yet

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Firstsource Solutions Response
4mo
Thank you for sharing your positive feedback. We’re delighted to know you’ve had an amazing journey with Firstsource and that you appreciate the work culture. It’s wonderful to hear there are no current concerns — we’ll continue striving to maintain the supportive and engaging environment that makes Firstsource a great place to work.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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