May 19, 2026
Firstsource Solutions CSA - Customer Service Associate reviews
83% would recommend to a friend
Ritesh Idnani
88% approve of CEO
86% positive business outlook
CSA Customer Service Associate employees have rated Firstsource Solutions with 4.2 out of 5 stars, based on 187 company reviews on Glassdoor. This indicates that most CSA Customer Service Associate professionals have an excellent working experience there. Firstsource Solutions is rated in line with the average (within 1 standard deviation) by CSA Customer Service Associate professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).
Race / Ethnicity
Gender
Sexual orientation
Disability
Parent or family caregiver
Veteran status
Reviews by job title
187 reviews
May 12, 2026
Firstsource Solutions Response
2wThank you for sharing your feedback and experience at Firstsource Solutions.
We’re glad to hear that you found the organization to be a good place for beginners to gain experience and build foundational professional skills. Early career exposure and learning opportunities play an important role in employee growth.