employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

Customer Service Advisor - CSA - Customer Service Associate Firstsource Solutions Employee Review

2.0
Oct 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Easy interview. Paid for training. Free sky

Cons

Stressful work environment, Long hours

avatar
Firstsource Solutions Response
5y
Thank you for taking the time to share your feedback. Glad to know that you appreciate the interview process, training provided and perks offered. Being a people-centric company, we are committed to provide a helpful and comfortable work schedule. A lot of our employees like completing their hours across four days so they can have an extra day off, but we do have a wide range of other shift patterns available, so they can work the hours that best suit them. We are sorry that you were not aware of these options, and we will do our best to better signpost them in future. Good luck with your new endeavours.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

See reviews by: Helpful|Rating|Date|All