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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Cbjj - CSA - Customer Service Associate Firstsource Solutions Employee Review

      3.0
      Oct 26, 2020
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      First source is the best bpo company

      Cons

      Good environment and good staffs

      avatar
      Firstsource Solutions Response
      5y
      Thank you for taking the time to share your positive feedback. We are delighted to know that you are enjoying your experience and for recommending us as an employer. Wishing you a fulfilling career with Firstsource.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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