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Firstsource Solutions

Engaged Employer

Customer service - Customer Service Firstsource Solutions Employee Review

1.0
Jan 20, 2022
Recommend
CEO approval
Business Outlook

Pros

There are Some nice people there

Cons

Time your toilet breaks Refuse to pay holiday pay that you were unable to take. No wait time between calls Only criticism no reward or incentives for hard work Unpaid break Poor pay for the amount of work

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Firstsource Solutions Response
4y
Thank you for your review – we’re pleased to hear you connected with some nice people whilst you were with us. Our compensation and benefits scheme is designed to reward people for their personal contribution, and our incentive schemes provide the opportunity for people to earn more in a variety of ways if they want to. We have policies in place to provide clarity and structure to all elements of employment and these are available to all employees throughout their tenure. We’re sorry your experience wasn’t a positive one and wish you good luck for the future.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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