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Firstsource Solutions

Engaged Employer

Not bad for a call centre - CSA - Customer Service Associate Firstsource Solutions Employee Review

3.0
Apr 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Not a high pressure job. Friendly and supportive management.

Cons

Extremely noisy and unprofessional work environment - loud trash talk, swearing, gangsta rap, vaping - doesn't make it easy to concentrate or conduct business telephone calls. Very poor quality PCs and software made getting a sale over the line a real challenge. Scruffy office environment. Poor pay

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Helping patients is the best part of the job

Cons

Very little management support to onsite employees

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