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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Experience with sky - CSA - Customer Service Associate Firstsource Solutions Employee Review

      5.0
      Mar 26, 2025
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really had a better experience working in firstsource. And happy to be a part of Sky. Working on the floor helps is to improve each day and will experience different situations daily which will give us a different challenge and interest to face different situations daily which.

      Cons

      No cons as of now.

      avatar
      Firstsource Solutions Response
      1y
      Thank you for your feedback! We're delighted to hear that you’ve had a great experience at Firstsource and that your role presents new challenges and learning opportunities every day. We appreciate your enthusiasm and are committed to maintaining a dynamic and engaging work environment!

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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