Great people but political and favours entrenched partners - Anonymous employee Gensler Employee Review

2.0
Apr 3, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the best minds anywhere in workplace design and research. Highly collaborative and supportive at a senior peer level Invest in global and regional face to face internal events A truly global operating platform and business model, highly effective.

Cons

Do not support or induct senior lateral hires. Promised partnerships which would be automatic at other firms are dangled to extract more hard work. Until you're a partner at a senior level you're excluded from the club. Tolerance for "lifer" partners who under-perform. This combination means they have very little concept at senior executive level of the world outside Gensler or what clients and the industry really thinks of them. Competition between studios and offices goes beyond healthy sometimes and inhibits client relationships. Very transparent about the business including revenue with all staff which obscures the fact that a small group run the show and do not share major structural or strategic decisions with other execs. Little succession planning at executive level (or as above, its kept secret till implemented). As others have said, its a business first and a design firm second. If you don't have P&L ownership at a senior level you will never succeed. Careful of the real value of employee package benefits - most are "struck" once year and paid a few months later. If you're not around for either of those dates you miss out. This really hurts at a senior level as base salaries are low (for non principals).

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5.0
Jun 3, 2026
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Pros

Good work-life balance and flexible scheduling. Supportive team environment with opportunities to learn new technologies. Management is generally approachable and benefits are competitive.

Cons

Internal processes can be slow and bureaucratic at times. Career advancement opportunities are limited without clear timelines. Communication between departments could be improved significantly.

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Gensler Response
2w
Thanks so much for the feedback. We love to hear from our people. You and your colleagues are the foundation of our success. We are delighted to see your 5-star rating!
1.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice office, lots of “rah rah Gensler” events with food & booze, some nice people

Cons

Where do I start…..some studios are TOXIC. Favoritism permeates every aspect of working here. It’s nauseating. There is zero loyalty, zero recognition for hard work (yeah you get a bonus but sometimes a kind word is needed). Oh-and never ever express an opinion that may be in opposition to “leadership’s”. Your private life, beliefs, politics and other personal things are fair game for letting you go. I’ve seen it happen-fired because someone expresses in a private conversation that one has ethical concerns regarding projects that are in the office (but in another studio/office) will get you fired. They will make up some bs about “work performance”, yet no conversation ever with anyone about “needing improvement “. Out of left field. Bye bye. Management tells leadership that they’d already “warned” the person-completely untrue. Hear later it was likely due to having concerns about a client/project. Lesson learned-shut up, work 12 hrs a day and be happy with the scraps you’re thrown. Also-egos galore! Unwillingness to take accountability for mistakes.

5
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Gensler Response
2w
Thanks for the feedback. We treat workplace concerns seriously and address them in accordance with our internal policies and procedures. We have multiple channels for reporting issues and we train and encourage our team members to use them. Encouraging everyone to ask questions and provide honest feedback is critical to supporting our culture and our values of integrity, trust and mutual respect. We appreciate your feedback and will share your comments with the firm’s leadership.
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