Lack of cultural competency - Anonymous employee Gensler Employee Review

Thank you for sharing feedback on your experience at Gensler. Our firm prides itself on an openness to feedback of all kinds and a willingness to accept constructive criticism. We certainly agree that Gensler is comprised of smart, talented designers. Our mission is to enrich the human experience through the power of design, and we strive to achieve it each and every day. We believe that diversity is critical to spurring creative thinking, which is why we cultivate a diverse workforce replete with different personalities and divergent points of view. Our workforce is majority female, and we have many women and people of color in leadership roles throughout the firm, including our executive suite. We reward our people based on merit and performance as opposed to other factors and will continue to do so. With regards to your comments about working on the firm’s operations side, there’s no question Gensler has experienced tremendous growth over the last few years, and in response to this growth we have begun to revamp the infrastructure we use to support our global scale and diversity of practice. This has involved exploring new ways of organizing and operating our firm, including investing in new systems and standardizing essential functions and processes. We recognize that change of this magnitude does not always happen as smoothly as it would in an ideal world. We apologize if this change affected your experience in a negative manner, but we remain committed to ensuring that our operations are capable of meeting the challenges of a rapidly evolving world. We know that achieving our goals in this area will take time, and we plan to work collaboratively with all of our team members to understand their points of view on how this change should continue to rollout. We have also shared your feedback with our leadership team so that they can consider the points you raised as we move forward. Thanks again for your feedback and know that we will do everything in our power to ensure our culture continues to promote diversity, curiosity, and creativity.