Firm Culture Issues -unfortunate - Senior Design Manager Gensler Employee Review

2.0
Sep 14, 2017
Recommend
CEO approval
Business Outlook

Pros

I liked working on interesting projects, and the firm knows that is what brings new staff in who are hungry to work on projects for big name clients. There is a sense of power that the firm has so when you say to an engineer or vendor you work for gensler they jump to attention.

Cons

I did 4 years when Ed Friedrichs was the CEO, he was alright and the firm was about people. I moved and came back in 2011 and did 6 years and it was as awful as newer staff had warned me.The firm knows you want to work for the big name firm so senior associates and leaders try to use that in exchange for making you hit ridiculous deadlines which require all nighters (without charging your all night time) while they go to principal retreats and leadership meetings and put time on your project even if not working on it. There always seems to be that perception that if you don't want to sacrifice someone else will fill your seat in a minute. Not about people anymore. We are a commodity. Some people just deal with it, and some like me had to boomerang back again to see if things changed but they did not. I need to pay for my kids things so I went back for promise of a big bonus, but it wasn't worth it for the rest of the time.

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Gensler Response
7y
Thanks for the feedback! We want every person at our firm to make their voice heard.

Explore other reviews about Gensler

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good firm to work at

Cons

Nothing bad about the firm

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Gensler Response
1mo
Thanks for providing feedback on your experience at Gensler. We value our interns and love to hear their perspectives. We are thrilled and delighted to see your 5-star rating!
1.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice office, lots of “rah rah Gensler” events with food & booze, some nice people

Cons

Where do I start…..some studios are TOXIC. Favoritism permeates every aspect of working here. It’s nauseating. There is zero loyalty, zero recognition for hard work (yeah you get a bonus but sometimes a kind word is needed). Oh-and never ever express an opinion that may be in opposition to “leadership’s”. Your private life, beliefs, politics and other personal things are fair game for letting you go. I’ve seen it happen-fired because someone expresses in a private conversation that one has ethical concerns regarding projects that are in the office (but in another studio/office) will get you fired. They will make up some bs about “work performance”, yet no conversation ever with anyone about “needing improvement “. Out of left field. Bye bye. Management tells leadership that they’d already “warned” the person-completely untrue. Hear later it was likely due to having concerns about a client/project. Lesson learned-shut up, work 12 hrs a day and be happy with the scraps you’re thrown. Also-egos galore! Unwillingness to take accountability for mistakes.

3
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Gensler Response
1d
Thanks for the feedback. We treat workplace concerns seriously and address them in accordance with our internal policies and procedures. We have multiple channels for reporting issues and we train and encourage our team members to use them. Encouraging everyone to ask questions and provide honest feedback is critical to supporting our culture and our values of integrity, trust and mutual respect. We appreciate your feedback and will share your comments with the firm’s leadership.
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