Huge pros, significant cons - Anonymous employee Gensler Employee Review

3.0
Dec 11, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You'll get terrific exposure to not only a broad range of projects, but also high-profile ones. As far as design firms go, the name and brand are well known and respected. It's also a well-oiled machine with extensive systems and resources at your disposal. The Gensler Research Institute, an internal team dedicated to design related study and analysis, regularly publishes findings that inform and enhance your designs.

Cons

As with all large organizations, there are politics and a general sense that you're a cog in an enormous, money-making machine. The company does have a reputation for quantity over quality of design, the hours can be long and out of control, and those who live to work tend to excel over those who work to live. The usual billable hour stress and dysfunctional client-first-always interaction models are present here. Uniquely, there is also a massive amount of event/initiative/seminar/learning session clutter. This is due to junior staff clamoring for attention and promotions, freely giving their unpaid time over to events that they develop and roll out. While the welcoming attitude towards this entrepreneurial behavior is a good thing, the end result is an exhausting, ADD-like atmosphere that distracts from core design work (and by extension, your life outside the walls of the studio). While the ESOP and retirement plans are great, base compensation can be fairly low and noncompetitive, particularly in comparison to working on the client-side. Regular bonuses exist, but can be unpredictable and should not be replied upon. Management can also avoid dealing with unconstructive behavior, tolerating it or avoiding it for far longer than they should, particularly if those bad actors are lucrative and bring in work.

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Gensler Response
7y
Thank you for providing feedback on your experience at Gensler. We love to hear from our people and our alumni and appreciate your candor.

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5.0
Jun 3, 2026
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Pros

Good work-life balance and flexible scheduling. Supportive team environment with opportunities to learn new technologies. Management is generally approachable and benefits are competitive.

Cons

Internal processes can be slow and bureaucratic at times. Career advancement opportunities are limited without clear timelines. Communication between departments could be improved significantly.

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Gensler Response
2w
Thanks so much for the feedback. We love to hear from our people. You and your colleagues are the foundation of our success. We are delighted to see your 5-star rating!
1.0
May 29, 2026
Recommend
CEO approval
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Pros

Nice office, lots of “rah rah Gensler” events with food & booze, some nice people

Cons

Where do I start…..some studios are TOXIC. Favoritism permeates every aspect of working here. It’s nauseating. There is zero loyalty, zero recognition for hard work (yeah you get a bonus but sometimes a kind word is needed). Oh-and never ever express an opinion that may be in opposition to “leadership’s”. Your private life, beliefs, politics and other personal things are fair game for letting you go. I’ve seen it happen-fired because someone expresses in a private conversation that one has ethical concerns regarding projects that are in the office (but in another studio/office) will get you fired. They will make up some bs about “work performance”, yet no conversation ever with anyone about “needing improvement “. Out of left field. Bye bye. Management tells leadership that they’d already “warned” the person-completely untrue. Hear later it was likely due to having concerns about a client/project. Lesson learned-shut up, work 12 hrs a day and be happy with the scraps you’re thrown. Also-egos galore! Unwillingness to take accountability for mistakes.

5
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Gensler Response
2w
Thanks for the feedback. We treat workplace concerns seriously and address them in accordance with our internal policies and procedures. We have multiple channels for reporting issues and we train and encourage our team members to use them. Encouraging everyone to ask questions and provide honest feedback is critical to supporting our culture and our values of integrity, trust and mutual respect. We appreciate your feedback and will share your comments with the firm’s leadership.
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