Worse call center I have encountered - Customer Service Supervisor Global Response Employee Review

3.0
Apr 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Laid back atmosphere. Steady work when you permanent. Great vacation benefits. Flexible hours and quarterly activities. Additional break rooms. Jean on the weekends.

Cons

HR Department is awful. Management team is rude and disorderly. Lack of leadership. Pay is low. Not customer focused. Dirty building.

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Global Response Response
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5.0
Jan 6, 2026
Anonymous employee
Recommend
CEO approval
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Pros

Well-established company with a client list of top global brands

Cons

Sold to a PE company, new management

3.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to communicate with remotely. Great teamwork.

Cons

No communication on terming employees after merger.

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