Management needs improvement - Customer Service Representative Global Response Employee Review

3.0
Jan 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Overall the work environment is laid back. The culture is very diverse because you work with people of all ages in a space most feel comfortable. Also, you can most likely move up within the company

Cons

Most management thinks they are above employees. They talk down to the employees even though they themselves came from the same position as the agents.

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Global Response Response
4y
We appreciate the time you took to provide the feedback. We will share this information with our managers and executive team to provide ongoing improvement for the company.

Explore other reviews about Global Response

5.0
Jan 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Well-established company with a client list of top global brands

Cons

Sold to a PE company, new management

3.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to communicate with remotely. Great teamwork.

Cons

No communication on terming employees after merger.

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