Better than working for the other answering service that is up the road from them - Answering Service Operator Global Response Employee Review

3.0
Dec 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Good training,Constant training after completing initial training,flexible schedules,nice co-workers,organized system,operators only get fired for attendance issues

Cons

Some clients that are signed up by the sales team are basically running scams,operators have to lie a lot,there is a lot of bureaucracy.Team leads walk around to make sure that operators are putting callers on hold,there is one supervisor who works in the morning that has an awesome personality but is very lazy and unhelpful.

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Global Response Response
4y
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Explore other reviews about Global Response

5.0
Jan 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Well-established company with a client list of top global brands

Cons

Sold to a PE company, new management

3.0
May 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to communicate with remotely. Great teamwork.

Cons

No communication on terming employees after merger.

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