There are worse jobs, but there are certainly better ones out there. - Donation Processor Goodwill Employee Review

3.0
Jan 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Ability to work full time. Management is fairly lax with attendance policies (three strike system isn't actively enforced). Good if you don't like to show up to work, bad for your coworkers.

Cons

Many of your fellow employees aren't very motivated. "Donors" often will drop off absolute trash (literally) and expect you to handle it. Low pay.

Explore other reviews about Goodwill

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, good team, flexibility and decent work

Cons

Dusty sometimes and some of the stuff can be gross but that's just part of working at a thrift store, having to handle that stuff

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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