Good company to work for - Customer Service Representative Goodwill Employee Review

4.0
Jan 21, 2015
Recommend
CEO approval
Business Outlook

Pros

It is an easy retail job.I found it interesting to see all the random things people donate. The company supports its local community through employment programs and goods for needy people. They offer an Employee discount.

Cons

They do not always promote from within and are slow to offer raises. Employees must wait 24 hour before they can purchase anything donated. If an item isissing a tag a customer can get an instant price but employees are not permitted to.

Explore other reviews about Goodwill

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, good team, flexibility and decent work

Cons

Dusty sometimes and some of the stuff can be gross but that's just part of working at a thrift store, having to handle that stuff

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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