Loved the job, but you can't stay forever. - Cashier/Sales Associate Goodwill Employee Review

4.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Decent upper management. You did receive employee discounts on already cheap items. Able to learn about products since they are constantly changing and you don't see the same thing every day. Everyone is very friendly. (I only had problems with one manager.. but every business has something!) I loved what I did and the people I was around, but I had to leave when I found a better paying offer. You can't stay in retail all your life!

Cons

Softlines production/hardlines production/donations attendant is very repetitive but you have a co-worker across the table to be able to talk to for most of the day. Sales associates get a decent amount put on their shoulders. They are checking people out, putting softlines/hardlines away when they are not busy at the registers. Rotating out old inventory. Organizing items. Helping customers. It is a decent amount, but usually not too hard to handle. If you get backed up they would usually send people out from the back. Pay is decent for retail, hard to get full-time status.

Explore other reviews about Goodwill

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

It was great working with the people

Cons

Lot of cleaning up the store it got very busy

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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