Great environment - Customer Service Associate Henkel Employee Review

4.0
Feb 3, 2023
Recommend
CEO approval
Business Outlook

Pros

1. Always open to new ideas. 2. Always willing to help and explain new processes. 3. Very friendly.

Cons

1. Accountancy system fairly good. 2. Not willing to automize accounting and payment processes.

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Henkel Response
3y
We are pleased that you have supported our team as a Customer Service Associate and thank you for summarizing your impressions in a review. At Henkel, you can craft your career and the company supports you with a variety of learning opportunities. We wish you all the best for your future career and hope that you always keep your time with us in good memory. Best regards, your Henkel team

Explore other reviews about Henkel

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Clear communication from upper management flow-down. Good working environment.

Cons

Fast pace environment. Work-life balance concern during peak seasons

3.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The job is not too difficult. You mainly work on your own, Pay and benefits are outstanding.

Cons

12 hour shifts. Only one tech per shift so vacations can be a bit dicey. Support from peers is low and there is a lot of back biting in the lab. Sometimes they seem to be lookng for a scapegoat.

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Henkel Response
1d
Thank you for taking the time to share your feedback and for your contributions over the past year. We’re glad to hear that you value our pay, benefits, and the level of independence in your role. Creating a collaborative, respectful culture where employees feel supported is a top priority, and your comments around peer dynamics and communication will be shared with site leadership. We also appreciate your feedback on training; insights like yours help us identify where we can improve. Thank you again for your honest feedback. It's essential in helping us create a better experience for our teams. Best, Your Henkel HR Team
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