Changing and improving, but very, very slowly - Project Manager Infor Employee Review

3.0
Aug 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Work from home culture was well established before Covid, and continues with exceptionally good support, great benefits, high potential for the applications and technology. New hires are primarily from established, mainstream IT industry players and are helping to drive change. Long term product strategy is strong. Messages and strategy communicated from senior executives reflects the changes needed in the culture. Acquisition by Koch Industries has added very skilled senior leadership, maturing administrative processes, and focus to the long term strategy.

Cons

Despite a clear message from executive level that we are One Infor and encouraging all Infor employees to work together, at the operational level many groups seem to have dug in and become even more territorial and unsupportive of colleagues. I am regularly told "it's not my job" or "can't help". Several large groups of employees from legacy companies are resistant to change and to new employees, including some in management. This slows adoption of changes critical to moving from a Mom and Pop, in-crown culture to mature business culture. Resource management for consultants is very inconsistent and generally lacks strategic thought, either for project success or resource development. There is a new program to train consultants on the products, which is good, but it rolling out very, very slowly. There is still no expectation that consultants become proficient in multiple products, or even multiple modules of a single product, so completing a project requires multiple, different resources for tasks that in another consultancy would be done by one person, further complicating staffing plans and limiting career progression.

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5.0
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Pros

Work is challenging and exciting

Cons

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3.0
May 22, 2026
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Recommend
CEO approval
Business Outlook

Pros

I like working at Infor. I’ve been here for roughly five years. I enjoy the work, believe in the product, and genuinely like the people I work with and for.

Cons

There has recently been a very strong “AI-first” push across the company. To be clear, I understand the value. AI absolutely can streamline operations and free people up to focus on higher-value work. Used correctly, it’s useful. The problem is that there does not appear to be a clear or consistently enforced policy around what constitutes appropriate use versus misuse or outright abuse. There should be better guidance around where AI helps productivity, where it introduces risk (especially around company information being entered into public tools), and where the line is between use and replacement of basic job responsibilities. For example, I recently had a coworker explain that they created AI automation to read and manage their emails so they rarely have to review or respond themselves, while acknowledging things are likely missed. The same person records meetings for transcripts, leaves their laptop during the call, then relies on AI afterward to summarize what happened. At a certain point, it raises a legitimate question: are we using AI to improve productivity, or are we using it to avoid participating in the job altogether? Right now, reactions internally seem split. Some employees view this as a serious abuse of the technology, while others appear fully on board with it. That disconnect alone suggests the company needs clearer expectations and policy guidance. AI should support human judgment and critical thinking. Not eliminate the need for employees to engage in their work entirely. And how does the company determine when that is being done?

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Infor Response
1mo
At this time of change, growth, and continuous improvement, our employees are encouraged to speak up if they see an opportunity to make our ways of working better. Please send your feedback to myfeedback@infor.com so we can better understand your concern.
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