Corporate Quagmire - Daily Frustration - Anonymous employee Johnson Controls Employee Review

1.0
Nov 6, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great field employees and coworkers.

Cons

Too many to list but here are a few: - George Oliver's Tyco-ization of JCI as a whole. This is the blueprint of how to ruin a company from the top down. - Centralization - horrible, confusing internal processes put in place to make it easy on incompetent Centralized teams all under the guise of being compliant to to some unseen corporate ruleset. You waste time and money trying to get simple tasks accomplished and at the end of the day leave frustrated and degraded. - Silo Management structure has created a bloated management team full of managers managing managers managing managers while you can't hire people to service customers and don't know who to go to to get things fixed because none of them have any real authority to do anything. - "I don't care, it's not my job" culture of demoralized employees. - Short sighted focus that continues to attempt to show a profit at the employees expense. One example, the 401k matching distribution is now once a year, at the end of the year, in a lump sum payment instead of every pay period. So the company gets to keep your matching dollars and they make the interest on it. If you leave the company before then, they keep the matching funds you have gained all year! - Confusing compensation and bonus plans. - Not paying bonuses that you have earned or greatly reducing them if you do pay anything - Delayed Merit increases on salary. Stop trying to show a profit at the expense of your employees. Its degrading and continues to cause bad feelings toward the company.

Explore other reviews about Johnson Controls

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic pay for the area and great leadership

Cons

No major cons at the time

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Johnson Controls Response
16h
We appreciate you taking the time to share your thoughts on our senior management as a Material Handler. Effective leadership is essential to advancing our mission and fostering a positive work environment. We remain committed to transparent communication and ongoing development to ensure senior management stays approachable and supportive of all employees.
2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, good PTO and benefits

Cons

Everything else. ZERO training. They hand you a laptop (which is garbage) and say good luck. There is no "team." Everyone is on their own. The senior techs all reached their peak 20 years ago and don't even know what BACnet is. The bureaucracy is unbearable. Ordering a simple part is nearly impossible. There are so many apps you have to check in on everyday and they care more about those metrics than they care about the service their customers are receiving. If you want to get your butt kicked everyday with zero support at a company that specializes in taking advantage of their customers, this is the job for you.

1
avatar
Johnson Controls Response
1mo
Thank you for your honest feedback as a Controls Service Technician. We strive to create a workplace where our core values of integrity, collaboration, and innovation are lived out and where employees feel valued and supported. We apologize if this was not the experience you had with us. Your input will be shared with the appropriate individuals to address your concerns.
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