Branch Manager - Branch Manager Johnson Controls Employee Review

2.0
Dec 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Deep pockets and name recognition in the industry. Good front line people who want to do the right thing. Top down management is effective at driving change - always strategically nimble...but operationally stressed

Cons

Kind of a "frat boy" management culture that rewards insiders and pushes out everyone else - typical perhaps of old school Midwestern business, but out of step with the multi-national company they have become. Current CEO is a product of that culture and it shows. Tough place to work for mid-career professionals coming from anywhere else. You need to start here out of college and be OK with towing the company line. JCI has always been a stockholder friendly outfit with less regard for employee or customer satisfaction compared to their peers (in building efficiency anyway..)

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5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic pay for the area and great leadership

Cons

No major cons at the time

2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, good PTO and benefits

Cons

Everything else. ZERO training. They hand you a laptop (which is garbage) and say good luck. There is no "team." Everyone is on their own. The senior techs all reached their peak 20 years ago and don't even know what BACnet is. The bureaucracy is unbearable. Ordering a simple part is nearly impossible. There are so many apps you have to check in on everyday and they care more about those metrics than they care about the service their customers are receiving. If you want to get your butt kicked everyday with zero support at a company that specializes in taking advantage of their customers, this is the job for you.

1
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Johnson Controls Response
1mo
Thank you for your honest feedback as a Controls Service Technician. We strive to create a workplace where our core values of integrity, collaboration, and innovation are lived out and where employees feel valued and supported. We apologize if this was not the experience you had with us. Your input will be shared with the appropriate individuals to address your concerns.
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