Industry-leading company, Great culture, Cool people! - Quality Assurance Engineer OpenTable Employee Review

5.0
Jul 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Great location (downtown San Francisco, 2 min walk to Montgomery BART station), Great and diverse culture and people, Highly skilled engineers and employees, Advanced technologies used for building great products and services loved by both diners and restaurateur, Great P&C (HR) team, Managers (At least the ones I've worked with) are highly professional and yet quite understanding, Great teamwork culture across the company, and of course lots of snacks!

Cons

Work-life balance issues from time to time, Not the best benefits package compared to some tech companies in SF Bay Area but sill pretty competitive package overall.

Explore other reviews about OpenTable

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work - really good work life balance and culture.

Cons

Not much to say, everything is good

1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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