Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at OpenTable?

77% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 90 reviews)); "Benefits are great" ((in 60 reviews)); "Work life balance is great" ((in 55 reviews)); "Great people and teams all around" ((in 33 reviews)); "Good pay and my co" ((in 23 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 29 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "poor communication to staff (especially those remotely based)." ((in 6 reviews)); "Wouldn’t be surprised if it was favoritism and they pick and choose who does what." ((in 5 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

Compare reviews

4.1

77% would recommend to a friend

(671 total reviews)

Debby Soo

79% approve of CEO

76% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

4.1

Compensation and benefits

3.8

Senior management

3.8

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 671 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

671 reviews

5.0

Feb 14, 2025

1st month experience in OpenTable

Customer experience data analyst

Recommend

CEO approval

Business Outlook

Pros

Every day I have been learning a lot of things so far. Also, it's great to feel valued and trusted, and team managers and colleagues have been so kind and welcoming. Thank you! As for the technical skills of my role, I've been learning how to use new tools and I'm so motivated at the moment.

Cons

The only thing I find hard sometimes is not to fully know the team in MX as my team is in the US. But the people I have known at the moment in MX have been so cool to me, too (:

4.0

May 5, 2025

Great!

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

You get a bunch of benefits like medical insurance

Cons

None that I can tell on the time worked there

5.0

May 5, 2025

Supportive team and strong learning culture

Account manager & onboarding central queue latam

Recommend

CEO approval

Business Outlook

Pros

From the beginning, I’ve felt truly supported by my colleagues across different teams. There’s a strong sense of collaboration, and everyone is generous with their time and knowledge. The onboarding experience was well-organized and gave me the confidence to start contributing early on. I’ve also appreciated how approachable and responsive the tech and CQ teams are whenever questions come up.

Cons

Some procedures in the LATAM region don’t fully align with what’s covered during global onboarding. This can create some uncertainty when trying to apply what we learned in training to real situations.

Viewing 1 - 3 of 671 Reviews

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Jobs at OpenTable

Sales Development Representative (Hybrid)

Ciudad de México

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Associate Account Manager - Central Queue

Ciudad de México

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