Supportive team and strong learning culture - Account Manager & Onboarding Central Queue LATAM OpenTable Employee Review

5.0
May 5, 2025
Recommend
CEO approval
Business Outlook

Pros

From the beginning, I’ve felt truly supported by my colleagues across different teams. There’s a strong sense of collaboration, and everyone is generous with their time and knowledge. The onboarding experience was well-organized and gave me the confidence to start contributing early on. I’ve also appreciated how approachable and responsive the tech and CQ teams are whenever questions come up.

Cons

Some procedures in the LATAM region don’t fully align with what’s covered during global onboarding. This can create some uncertainty when trying to apply what we learned in training to real situations.

Explore other reviews about OpenTable

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work - really good work life balance and culture.

Cons

Not much to say, everything is good

1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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