My Second Family! - Customer Service Representative (CSR) OpenTable Employee Review

5.0
Dec 9, 2021
Recommend
CEO approval
Business Outlook

Pros

You can choose from many flexible schedules, and they will work with you if something comes up, or needs to be changed. Great benefits for all! The first place that I have worked for focuses on positivity and mental health. Everyone is supportive, and always ready to help you succeed.

Cons

There are a lot of metrics/pillars to hit, and time limits on work done after phone calls. I feel like if there were less, there would be more success and eagerness.

Explore other reviews about OpenTable

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work - really good work life balance and culture.

Cons

Not much to say, everything is good

3.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good culture and supportive team

Cons

Hard to gauge the roadmap and direction

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