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      OpenTable

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      OpenTable reviews

      Disappointing interview experience that didn’t reflect their values - Account Manager OpenTable Employee Review

      1.0
      Jun 5, 2025
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you’re preparing a case study, they’ll definitely give you enough time. Possibly too much. You’ll learn patience, especially with long interview gaps

      Cons

      I went through a 3-week interview process for an Account Manager role, including two interviews and a detailed case study I spent two weeks preparing. After all that, I received a generic rejection email late on a Friday — with no mention of the time or effort involved. The recruiter later admitted it was the wrong template, but it was still a rejection either way. The process felt impersonal and careless, especially for a company that claims to stand for hospitality. Their actions didn’t reflect the values they promote.

      avatar
      OpenTable Response
      7mo
      Thank you for sharing your experience and feedback. We sincerely apologize for the way your interview process was handled and understand how frustrating it must have been to invest significant time and effort without a thoughtful response. Your insights are valuable, and we’ll use them to improve our candidate experience so it better reflects the care and hospitality we strive for as a company.

      Explore other reviews about OpenTable

      5.0
      Mar 2, 2026
      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work - really good work life balance and culture.

      Cons

      Not much to say, everything is good

      1.0
      Jun 5, 2026
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      * It's a great brand * Great partners * Decent product with strong distribution

      Cons

      * Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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