Not supportive of employees' health - Customer Support Specialist I Solventum Employee Review

I worked at Solventum and was really disappointed by how little support there was for employee health — especially considering it’s a healthcare company. I had to formally demand my right to take my lactation breaks (breastmilk pumping breaks), which are protected under Costa Rican labor law. The issue wasn’t “policy” — I was told I couldn’t take the breaks because my role involved taking calls. That felt discriminatory and unfair as I had to choose, in my regular breaks, between eating, going to the restroom, or pumping (and I always ended up pumping to protect my milk supply and my baby's health). No parent should have to fight for something that directly affects their health and their baby’s wellbeing. For a company in the healthcare industry, I expected more compassion and respect for basic employee needs. I hope they improve this going forward.