Wal-Mart - Customer Service Manager Walmart Employee Review

2.0
Aug 5, 2010
Recommend
CEO approval
Business Outlook

Pros

The fellow associates you get to meet and know and the common ground we all have trying to eek out a living from the low wages the corporate giant allows us.

Cons

The position I had as customer service manager is interesting, in that you are given the responsibilities of an assistant manager, but you receive the pay of a regular associate. Also no matter how hard you work at your job, you are rarely, if ever, given a" pat on the back", and all you have to look forward to is your .30 to .40 cent raise a year! The stress I received at Wal-Mart, in my position, was certainly worth much more than the meager wage I was granted. Often the super-store I worked at did not schedule enough people to complete the task at hand, and therefore as the lowest manager on the totem pole, I was expected to try and fill in the gaps...impossible and a disaster! At Wal-Mart if you are in upper management,you work hard and you are treated well financially and otherwise, but if you are a regular associate you might as well be chopping cotton by hand on an old southern plantation... are the slave days truly gone?!

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5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work place and fun. Super fun

Cons

Ok pay it was ok the pay

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Walmart Response
3w
Thank you so much for taking time to share this review. We appreciate you.
5.0
Jun 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Advancement opportunities, great at developing skills, great place to learn a skill and grow your resume, or grow with the company.

Cons

Understaffing issues negatively affects all parts of their business. However, Walmart has increased their minimum hourly rate with hopes to attract more committed employees, and retain better employees.

347
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Walmart Response
4y
Thank you so very much for this review and advice. We value this and will be sharing with our leadership teams.
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