Enterprise Mobility reviews

There are quite a lot of cons of working at Enterprise and I wish I'd looked more closely at them before accepting the job. The hours are long (40-50 hours per week) some people in other branches are more like 60 hours. Airport location the shifts are horrendous - 14:00-00:00 but not getting finished till 01:30 on most occasions. So, please understand that you are working very long and unsociable hours, this is not a nice Monday-Friday graduate job. In busier branches it seems they overbook and don't have enough cars for the volume of customers they've booked - overall really badly organised. They need to hire more assistant managers who are fully trained in order for it to be more organised. There is simply too many trainees and interns who don't always know what they are doing and not enough people who know the job inside and out. Advice - hire customer service advisors who are not on a graduate scheme if you want sales monkeys! Another massive con is the salary. It's advertised as being competitive, however when you compare it to working 50-60 hours a week it's pennies. Also bonus is a complete myth - I worked ridiculously hard, creating thousands of pounds in revenue (higher than some very experienced members of the team) and received next to nothing bonus, coming from sales previously this was massively disappointing. Holidays aren't great - 20 days plus 5 choice days. But don't be off sick ever! As they use each day you're off sick as a choice day. Which if you're off 5 days means you only have 20 days holiday. I think for such a demanding job with terrible hours they should reward their hardworking staff with better annual leave. Don't get me wrong - progression does happen, usually after a year you will be promoted to assistant manager of an available branch. But the salary increase is not much and I've seen senior management out cleaning cars at 1AM. Not necessarily a job you want to do for not amazing pay. Branch managers are also working 70 hours plus. Please think carefully about taking this job and try speak to people who currently work there or have previously been in the job.

Where to start? - *LINKED TO TITLE- You will see good reviews, in clumps, often posted on the same day from a similar area- this is because they get you all to write these at head office when you're bright eyed and bushy tailed before the reality has set in. - The starting salary is abysmal for the 200 (recently just changed to 192) hours a month you will have to work. anything on top, albeit paid overtime, is not calculated at time and a half and it works out at just over minimum wage when all is said and done. - I have and know many people who have worked illegal hours finishing at 2/3am and getting in to work the next day at 7:30am. -You will have to do 'out of hours' work which involves being on call for roughly one month out of the year during which time your hamstrung and at the mercy of anyone who breaks down in your area. You get paid but time is surely more valuable. -You will either work 7:30 till well gone 6pm or work on a back shift designed to let everyone else go and one person start later but stay back and work until the job is done which can range from 9pm-3am.. -When staffing is an issue you will surrender your weekends. -Don't expect to get your full 30 minutes lunch, if you're day running you will be tied to the desk and otherwise you need to be really wary and make sure you get it otherwise management won't care. -Don't plan anything with evenings as things can change rapidly and you may have to stay. - American corporate culture of profit, profit and more profit means that regard for employees is relatively low.