Insanely low retention scores for Trainees and Assistants because the integrity and culture of the company is compromised by management. They're more worried about sales and making a profit than they are developing leaders. They send you to these quarterly training sessions in the beginning to meet the big wigs, who are actually pretty inspiring as they share their career stories to build up and motivate you to work hard towards being promoted, but once you qualify for promotion the reality is that the promotions are unfortunately pre-determined and based on popularity; very low mobility upwards. I've seen branch managers unhappily stuck in the same position for as much as 10 years. The individual branches are stretched thin with few employees because of low retention and you may end up working with only a few others facing challenges when it comes to asking for time off or the branch managers leaving for extended periods of time causing the trainees to fail or figure it out. As you learn policies and how to handle difficult situations, management may or MAY NOT support you when you are trying to handle these situations or when you make a mistake that gets flagged by "corporate." They tell you that you that you will have the opportunity to gain monetary incentives for sales performance if you decide to transfer to the Airport locations, but they don't tell you that you will be mainly working 11, 12 and 13 hour shifts in concrete parking garages with limited air conditioning. So, you have no life and you're always exhausted. For a Fortune 500 company with so many awards and recognition, there are too many unhappy employees.
