employer cover photo
employer logo
employer logo

Enterprise Mobility

Engaged Employer

Enterprise Mobility reviews

2.9

31% would recommend to a friend

(19,298 total reviews)
avatar

Chrissy Taylor

90% approve of CEO

31% positive business outlook

Enterprise Mobility has an employee rating of 2.9 out of 5 stars, based on 19,298 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Enterprise Mobility employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

19K reviews
1.0
May 3, 2011
Recommend
CEO approval
Business Outlook

Pros

The opportunity to drive a wide variety of cars (mostly inferior cars such as Chevy Aveo, Malibu, Ford Fusion, Honda Civic, etc, etc). Will never forget your experience at Enterprise and will be grateful for having any other job in the future. Will attain a clear understanding of the car rental business works.

Cons

From the very first moment that I was introduced to Enterprise Rent-A-Car, I could feel that something just was not right. My first interview was with a recruiter that made so many promises for a position that offered so little in paper. The recruiter gave me her "ERAC Story" and how she persevered and made it to her "well rewarding" and "great" position even though her suit had a large hole and her button down shirt had a stain which stood out more than her shadiness and lack of eye contact throughout the interview. My second interview was with the Area Manager. This guy pretended to be Jack Taylor himself by his demeanor. He was really passionate about his "achievements" over the past 15 years which only in the last 2 he finally reached his dream position of Area Manager. He told me that he was living like a celebrity and showed me the keys to his car (a Ford Expedition) which was a car provided to him by Enterprise Rent-A-Car aka a "rental". He said that his salary was much more than all his friends by this point in his career (a measly $50,000 on average?). I left the interview dumbfounded as to how people can pride themselves on so little "accomplishments" after 15 years and expect to have MT candidates jump out of their seats. My final interview was the Regional Manager who was a complete clown in the sense that he made me wait 3 hours (the interview was scheduled for 2:00pm and we started at 5:00pm). His excuse was that he was extremely busy even though there were rarely any customers in the branch while I waited for him. He was obviously trying to make himself feel more important than what he really was, in order to impress me or something but if he only knew that he showed his incompetence and lack of leadership while I was watching him being "busy" in the office (he was sitting in front of a computer eating pizza and talking on the phone. I should have walked out of the place at this point but I was desperate for some money and did not have much going at the time (I should have just walked over to the McDonalds across the street and applied for a position there. At least they don't lie to all of their potential employees and don't behave like pretentious ignoranuses. I would have also saved money in destroyed suits and shoes from washing cars and would have earned my money doing an honest job). I had a two day "branch observation" event in which I was suppose to just follow my "Branch Buddy" around and learn about what a Management Trainee does. In reality, I was worked from 6:30am - 7:30pm both of those days. I was driving cars, doing pick ups, checking people into cars, and even doing returns. There was no "observation", they just put me straight to work. My first impression of Enterprise was a really sad and gloomy one. Everyone in the branch seemed ready to quit, which most did from what I have heard. This should have been another moment in which I should have just walked out the door and never return but I decided to give it a chance and go to training. Training was probably the best part of working at Enterprise and that is due to the fact that I was actually treated like a human being and not like a monkey by management. I worked for Enterprise Rent-A-Car for roughly 2 months and have thanked God for all the opportunities that have followed afterwards (I was contacted by 3 firms and all 3 offered me 30,000 to 45,000 dollars more in pay in comparison to what I was currently making...30,000). Now, I have a real job in which there is an actual career to be made and I am applying what I studied in college. I am being compensated more than what an area manager makes after 15 years..which is pretty pathetic on Enterprise Rent-A-Car's part. To all those considering this position, please DO NOT TAKE IT!! There are so many things you can do in the meantime, continue to apply for real jobs that are going to offer you a career, better your resume, spend time with your family, perhaps pursue your graduate studies, and anything else that can come to your mind. If you are truly worried about money, just pick up a part-time job as a waiter, cashier, or as a teller. Don't be another Enterprise Rent-A-Car story like I and so many others.

1.0
May 11, 2023
Recommend
CEO approval
Business Outlook

Pros

- I’ve never looked back

Cons

I worked at Enterprise Rent-A-Car for a period of time, and unfortunately, it was an extremely unpleasant experience. The company made a lot of promises about opportunities for promotion, but it was frustrating to realize that these opportunities were entirely dependent on job openings. I saw colleagues waiting for over three years for a promotion that never came, which was incredibly disheartening. Additionally, the constant pressure to maintain a positive attitude and make cold calls was overwhelming. It was almost as if the company wanted us to force a false positivity to create a certain atmosphere, which created an uncomfortable work environment. The pressure was so high that it ruined my relationship with my family and friends. One of the most concerning aspects was the company's apparent efforts to create a false positive image online. As part of training, every assistant manager was asked to create a perfect Glassdoor review, which seems to suggest that the company was worried about their online reputation. This is very problematic because it means that potential employees may be misled by these reviews and not fully aware of what the work environment is like. To be honest, I don't think I learned any valuable management skills during my time at Enterprise Rent-A-Car. Instead, my role felt more like that of a glorified taxi driver or delivery driver dropping off cars to customers I barely interacted with. I would not recommend this company to anyone who is looking for opportunities to develop their skills or to have a fulfilling job experience.

3.0
Sep 4, 2017
Recommend
CEO approval
Business Outlook

Pros

working w/ enterprise you will develop a lot of interpersonal skills that will help you in your personal life even if you're a shy person. enterprise gives everyone the valuable resources needed to succeed in this company (such as training classes, mentors, etc) you can also transfer to different division in the company if you no longer want to do daily rental. opportunities do open up very often and as long as you qualify you have a shot. if you're into sales and have a family and aren't really creative than this job is perfect for you. the career path is transparent and good energy for the most part. Alot of money can be made moving up in enterprise and in different divisions. you can become an area manager in 5 years and all level 3 positions make 6 figures.

Cons

LONG HOURS!!!!!!! the minimum you will work is 48hrs/week. your average pay check will be 1200+/- and after putting in 100hrs in a pay period is it really worth it? every monday you are in the office at 6:15 cleaning cars ...every day you are cleaning cars in a suit (for males) going on pick ups miles away to get customers who just complain. you work 9-11hrs everyday but saturday, which is about 5 hours. there is no work life balance because when you get home at about 630-7 youre dead tired and only have about 3 hours to do something fun until you have to get a full night sleep. BENEFITS. the benefits are super the bare minimum compared to any other company. they only match 3% and for your first year you have to work a full month to earn one day off. after 1 yr you get 17 days and can only carry over 5 for each year. there is no pension. Customers, enterprise is a service/sales business and the repeated customer types you will deal with can weigh you down. Body shops, the motto is to always please your business partners so it means bending over backwards to make sure theyre happy even if you dont have the resources too. Promotions, enterprise is a SALES JOB so if you are not a outstanding top preformer you will get over looked, even if you are qualifying and just average, the position will always go to the better seller. there are a lot of hidden politics in this job as well. so they emphasize that you have to get people to like you and upper management forms favorites early.

Viewing 25 - 27 of 19,298 Reviews

Glassdoor has 33,988 Enterprise Mobility reviews submitted anonymously by Enterprise Mobility employees. Read employee reviews and ratings on Glassdoor to decide if Enterprise Mobility is right for you.