Epicor Software reviews

3.7

72% would recommend to a friend

(1,989 total reviews)
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Steve Murphy

79% approve of CEO

71% positive business outlook

Epicor Software has an employee rating of 3.7 out of 5 stars, based on 1,989 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epicor Software employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Mar 13, 2017

Epicor changing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great sales training. Yearly meetings to reconnect and focus team. Ability to run your own business and travel as required.

Cons

Customer Support is going down hill and not local anymore. US based and not focused on Canadian customer needs in some industries they serve. Quotas are unrealistic.

4.0
Mar 13, 2017

Great Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The commission is very doable and management is laid back. As long as you do the basics of your job then you will love it here.

Cons

There really are not a lot of flaws.

2.0
Mar 9, 2017

It's a rocky time at Epicor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Depending on your department, there can be a great deal of flexibility to manage your life outside of work. If remote work is your thing, many positions can be remote since the only offices that are growing are the Mexico and India offices.

Cons

Growing too fast. Customer service completely lost because the focus is on cost savings. Let go all of the experienced customer support reps and replaced them with marginally trained Indian replacements. BTW, any reviews that mention a "canteen" or lunch room complaints are in India. Low wages for the US.

Viewing 1372 - 1374 of 1,989 Reviews

Glassdoor has 2,416 Epicor Software reviews submitted anonymously by Epicor Software employees. Read employee reviews and ratings on Glassdoor to decide if Epicor Software is right for you.