Pros
-Not too much pressure from management to be billable 100% of the time. -Good work/life balance -Competitive Salary -Bonus plan is reasonable -Internal hiring for promotions
Cons
Do not become a consultant if you don't have previous Epicor experience somewhere else. The training is not the best and typically just consists of learning the basics of the software which doesn't help with real world application. Don't expect much help from anyone else. They say they will give you shadowing opportunities but it doesn't happen. Don't expect help from your colleagues or manager. They all have their own job to do and being a remote employee you kind of just get put on the back burner. If you are the type of person who likes order, specific procedures, and a set way of doing things this isn't the job for you. Most of the time you will learn how to do things on the fly and being proactive isn't part of managements vocabulary. Resources, procedures, how to do tasks etc. are impossible to find. Internal documents are located in 100 different places and nothing is given to you up front. For example, the methodology for implementation, there is no training given on this except for the 30 minutes in your on-boarding. When it comes time to finally do these tasks you have no example agendas, no time spent shadowing other consultants to see how they do it, if you ask questions everyone will be too busy to get back to you quickly enough or just be annoyed that you're asking such basic questions. I can't say that for all consultants, there are some good ones out there that are willing to help. Please be aware that your bonus plan is on a YTD calculation. When I got hired they told me it was quarterly, but no, they just pay you your yearly bonus out quarterly. I got screwed pretty hard my first year of working on my bonus. I started in Jan. of 2015 and pretty much "trained" for the entire first year aka waste of my time. I finally got my bonus plan on Jan 1 of 2016 but here's the kicker, the fiscal year starts on Sept 1. So, I missed the entire first quarter of billable hours so I am working behind for this entire next year which basically means I won't be getting a bonus this year unless I am 90% billable the next three quarters which is pretty impossible for a new guy. I feel like my manager should have been more proactive in getting me billable sooner, taken more care of what my best interest was etc. but that's my opinion coming from a small business. Point is, don't expect your manager to take a personal interest in your needs. The turnover rate for Consultants is pretty high and I would attribute that to the bad training up front which leads to people getting frustrated and moving on.
