Epicor Software reviews

3.8

76% would recommend to a friend

(1,984 total reviews)
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Steve Murphy

80% approve of CEO

74% positive business outlook

Epicor Software has an employee rating of 3.8 out of 5 stars, based on 1,984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epicor Software employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Aug 4, 2011
Recommend
CEO approval
Business Outlook

Pros

- You receive exposure to use numerous software products - Paid time off - Friendly employees - 401K - Fast paced

Cons

- Salaries are lower than similar positions at competing companies - Working after-hours while on-call every few weeks - Receive product training unrelated to supporting those products - Documentation on how to support products non-existent - Expected to learn how to support products on your own time, minimal training sessions - Senior management ignores customer service and focuses only on revenue generation - Lack of career path

1.0
Aug 3, 2011
Recommend
CEO approval
Business Outlook

Pros

Good benefits - PTO - Overall the VP level management, Managers and most employees are great.

Cons

The thick layers of management create an environment where there are too many pseudo managers - Directors are more or less supervisors - and a great deal of the director level managers are completely incompetent. The former Epicor director level management is the most arrogant group of professionals I have ever encountered. The power trip they are on is surprising given the lack of power they actually yield not to mention the lack of experience they have.

Viewing 1951 - 1953 of 1,984 Reviews

Glassdoor has 2,406 Epicor Software reviews submitted anonymously by Epicor Software employees. Read employee reviews and ratings on Glassdoor to decide if Epicor Software is right for you.