Ergeon reviews

4.6

91% would recommend to a friend

(529 total reviews)
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Jiayue He

98% approve of CEO

90% positive business outlook

Ergeon has an employee rating of 4.6 out of 5 stars, based on 529 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Ergeon employee rating is 24% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

529 reviews
2.0
Nov 4, 2021
Recommend
CEO approval
Business Outlook

Pros

Remote setting very nice and pressure free, so I THOUGH.

Cons

Very unprofessional dept heads, and shady metrics tailored made as desired or convient

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Ergeon Response
4y
We completely agree that for evaluations to be fair they need to be objective and driven by metrics. We are extremely transparent with all of our metrics. Any staff member can see how metrics are calculated and each week we have a Business Review meeting open to all staff to review the metrics for each department which are completely public. We do also strongly believe in promoting from within the company to align with our value of "invest in people" and require all managers and staff with people management responsibilities to go through an intensive management course. Part of that training is to help managers really understand how to invest in their team and help people around them grow. We have created clear career ladders for each department and perform performance reviews every 3 months so that it is clear to everyone exactly what they need to do to move to the next level in their career ladder and increase their compensation. We understand that this may be very different from how other companies approach compensation and growth, but we feel that it is the fairest approach.
5.0
Nov 3, 2021

i love working in Ergeon

Recommend
CEO approval
Business Outlook

Pros

as an all-remote company, it allows me to work from home, where i feel more comfortable, and let me work any time of the day

Cons

at this moment there is no cons

1.0
Nov 2, 2021

Worse place to work

Recommend
CEO approval
Business Outlook

Pros

Work from home 10$ pay per hour max

Cons

Bullying and harassment from upper level management to down level roles. This company doesn't accept different people’s ideas and personality. If you are a single mother, dont dare to apply to this role, they don't really care if you are sick as they don't have balance between real life and work. It doenst matter how hard worker you are or how much revenue you provide to this company, they will treat you as if you are worth nothing They require you to be always available even if you are PTO Working as PM with sub contractors who are not at all responsible foe their work and quality, makes you responsible for metrics that are tricked according to what is best for management. If they want you to be out of the company, they will report you having the worse metrics. Responsible for customers expectations that cant be met as the installers are not really responsible for anything yet, they make you pamper as they are the core of the business but also your manager will set you responsible for installer’s miss or not show. They use slack as the main channel, been negatively used to over communicate and constantly ping you for anything and everything! Making you go crazy as you need to answer 20+ channels a day Don't dare to share your opinions, new ideas or ways to maximize sources and process, and the management team will take that as if you were negative and combative, and yet they would take your ideas as their own. No open doors policy. If you try to look for help or support, they will make you feel inadequate and not align to company’culture. They are experts of making you feel not profesional, not worthy and not human The feedback they provide is not professional as they point out the person, not the error. They advertise for PM role but in reality it is a call center / coordinator role as they took away the judgement any PM would have. No payment increase until you reach new role, which is difficult as those roles are already taken

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Ergeon Response
4y
Thank you for your perspective. We take all feedback seriously and welcome the opportunity to continue to improve. 1. As of today we have a staff count of 242 people around the world in 33 different countries. Some might argue that this is the best part of Ergeon, and we sincerely hope that you enjoyed interacting with people from different backgrounds and perspectives while working here. 2. As a younger startup, it is certainly true that the pace can sometimes be intense and may not be a great fit for every person and every lifestyle. The Project Manager position is particularly demanding and responsiveness is a large part of this full-time role that has a huge impact on the success of the company. We always try to be as transparent about this as possible and set expectations during the first interviews, but understand that there is always room for improvement. Over half (55%) of our Project Management team are parents, and we do our best to support them at work and home through paid maternity leave, paid time off, a parents group, and health and wellness fund benefits. 3. We are extremely transparent with all of our metrics. Any staff member can see how metrics are calculated and each week we have a Business Review meeting open to all staff to review the metrics for each department which are completely public. We are very data-driven as a tool to make decisions and help our staff grow and improve. 4. It is also true that we increase compensation based on career growth as opposed to tenure at the company. We have created clear career ladders for each department and perform performance reviews every 3 months so that it is clear to everyone exactly what they need to do to move to the next level in their career ladder and increase their compensation. We understand that this may be very different from how other companies approach compensation, but we feel that it is the fairest approach.
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Glassdoor has 652 Ergeon reviews submitted anonymously by Ergeon employees. Read employee reviews and ratings on Glassdoor to decide if Ergeon is right for you.