What are the top reviewed jobs at FedEx Custom Critical?

Independent Contractor (6) , Owner Operator (6) , Truck Driver (6) , Sales (4) , Sales Specialist (4) , Customer Service Representative (3) , Driver (3) , Fleet Planner (3) , OTR Straight Truck Driver (3) , OTR Truck Driver (3) , Sales Account Manager (3) , Account Manager (2) , Air Expedite Agent (2) , Contractor (2) , In-flight Control Agent (2)

What are the pros of working at FedEx Custom Critical according to real employee reviews?

"over great pay was Great!!!" ((in 15 reviews)); "The benefits are great." ((in 15 reviews)); "Nice building and fun co" ((in 4 reviews)); "The Work/Life Balance is good, that's about it." ((in 3 reviews)); "Generous PTO, benefits, nice hybrid flexibility before corporate change" ((in 3 reviews))

What are the cons of working at FedEx Custom Critical according to real employee reviews?

"Upper management could care less." ((in 4 reviews)); "Only way to make real money is to be part of management" ((in 4 reviews)); "no room for growth, poor leadership." ((in 4 reviews)); "They start you off with a salary and wean you off to full commission in about 3 months." ((in 3 reviews))

What are employees saying about FedEx Custom Critical layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Custom Critical layoffs and their outlook for job security at FedEx Custom Critical in 2026.

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FedEx Custom Critical reviews

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(81 total reviews)

Ramona Hood

Not enough data to show CEO approval

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81 reviews

2.0

May 30, 2021

Greeen Campus facing a reduction in staff and fleet

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Front line employees, Contractors, Office cleanliness

Cons

Downsizing, fear of losing job, reduced workforce, like it or leave it attitude, dismissal of management employees. Fleet size is so reduced and that makes it impossible to service the customer.

5.0

May 21, 2021

Great Company

Customs imports

Recommend

CEO approval

Business Outlook

Pros

Management, training, communication, culture & values

Cons

n/a, nothing really comes to mind

4.0

Mar 24, 2021

Hard work with little PTO time

Logistics account specialist

Recommend

CEO approval

Business Outlook

Pros

Competitive pay, benefits, independence, bonus

Cons

Almost impossible to get PTO due to limited support staff. Very stressful work. Technology is not as good as it should be compared to sister companies.

Viewing 34 - 36 of 81 Reviews

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FedEx Custom Critical reviews

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Greeen Campus facing a reduction in staff and fleet

Great Company

Hard work with little PTO time

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