What are the top reviewed jobs at FedEx Custom Critical?

Independent Contractor (6) , Owner Operator (6) , Truck Driver (6) , Sales (4) , Sales Specialist (4) , Customer Service Representative (3) , Driver (3) , Fleet Planner (3) , OTR Straight Truck Driver (3) , OTR Truck Driver (3) , Sales Account Manager (3) , Account Manager (2) , Air Expedite Agent (2) , Contractor (2) , In-flight Control Agent (2)

What are the pros of working at FedEx Custom Critical according to real employee reviews?

"The benefits are great." ((in 16 reviews)); "over great pay was Great!!!" ((in 15 reviews)); "time off" ((in 4 reviews)); "My experience was very positive and my coworkers were friendly, I learned a lot while working there as a Co" ((in 3 reviews)); "The Work/Life Balance is good, that's about it." ((in 3 reviews))

What are the cons of working at FedEx Custom Critical according to real employee reviews?

"Upper management could care less." ((in 4 reviews)); "Only way to make real money is to be part of management" ((in 4 reviews)); "no room for growth, poor leadership." ((in 4 reviews)); "Commission they want to pay is 8% of net." ((in 2 reviews))

What are employees saying about FedEx Custom Critical layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Custom Critical layoffs and their outlook for job security at FedEx Custom Critical in 2026.

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(81 total reviews)

Ramona Hood

Not enough data to show CEO approval

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81 reviews

4.0

Aug 20, 2012

Great benefits, good people, alright pay.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company provides wonderful benefits. The PTO system is wonderful because it lets you take time for anything, instead of seperating Vacation, Personal and Sick time.

Cons

Pay is only alright. Significant raises are hard to come by.

4.0

May 31, 2012

Wonderful place to work

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Friendly environment, very professional, and approachable management. Rewards and recognition are given company wide. The Operations Director comes through everyday and says hello to all departments in the building. The CEO is very approachable and has worked her way from the bottom to the top. Free food and casual dress days are given. Cafeteria, computer lab, and gym on premises. Workload is as neither slow or over the top.

Cons

It can be hard to advance it the company or other departments without years of experience. Hiring from outside the company is a regular for professional roles. Raises are reviewed twice per year, but these are small advancements in pay.

1.0

Feb 26, 2009

How about letting the vans make a living too!!!!!!!

Owner operator

Recommend

CEO approval

Business Outlook

Pros

It used to money but not anymore we are starving and losing our vans and the company doesn't care!

Cons

They have cut the rate so that you can't live and pay your bills. They don't abide by their own rules and will cut your throat in heartbeat. They don't care about vans they figure they will just hire some more when what they have loses their a$$. We had to sign a contract for .85 a mile but you don't get that because of all of the deadheading you to do just to pick up another crummy load. If it is a decent load they have been putting the B freight on the C, D, and even sometimes the E trucks. Then they tell us that is not what they are doing when I know people and have seen their loads.

Viewing 79 - 81 of 81 Reviews

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Great benefits, good people, alright pay.

Wonderful place to work

How about letting the vans make a living too!!!!!!!

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