What are the top reviewed jobs at FedEx Custom Critical?

Independent Contractor (6) , Owner Operator (6) , Truck Driver (6) , Sales (4) , Sales Specialist (4) , Customer Service Representative (3) , Driver (3) , Fleet Planner (3) , OTR Straight Truck Driver (3) , OTR Truck Driver (3) , Sales Account Manager (3) , Account Manager (2) , Air Expedite Agent (2) , Contractor (2) , In-flight Control Agent (2)

What are the pros of working at FedEx Custom Critical according to real employee reviews?

"over great pay was Great!!!" ((in 15 reviews)); "The benefits are great." ((in 15 reviews)); "Nice building and fun co" ((in 4 reviews)); "The Work/Life Balance is good, that's about it." ((in 3 reviews)); "Generous PTO, benefits, nice hybrid flexibility before corporate change" ((in 3 reviews))

What are the cons of working at FedEx Custom Critical according to real employee reviews?

"Upper management could care less." ((in 4 reviews)); "Only way to make real money is to be part of management" ((in 4 reviews)); "no room for growth, poor leadership." ((in 4 reviews)); "They start you off with a salary and wean you off to full commission in about 3 months." ((in 3 reviews))

What are employees saying about FedEx Custom Critical layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Custom Critical layoffs and their outlook for job security at FedEx Custom Critical in 2026.

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FedEx Custom Critical reviews

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(81 total reviews)

Ramona Hood

Not enough data to show CEO approval

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81 reviews

4.0

Apr 24, 2015

na

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very good place to work

Cons

Very long hours, away from home

4.0

Mar 8, 2015

Progressive company that is a good place to work.

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Progressive management culture. Decent pay with mediocre bonuses. Company offers 401k and pension plan, which is very rare.

Cons

Company's culture does produces corporate wonks. Bonuses are mediocre, if at all. The industry is very sensitive to the economic downturns and fuel costs. Layoffs have taken place.

3.0

Feb 21, 2015

Great, if you can live with variable income & on the road constantly

Owner operator

Recommend

CEO approval

Business Outlook

Pros

Great pay (usually), able to reach dispatch very easily, no touch freight.

Cons

No order to your life, especially when team driving. You can get stuck in the middle of no where if you don't try and get dispatch to pay you to return some where. Denver is such a place, where expediters die in drought of jobs. No benefits.

Viewing 67 - 69 of 81 Reviews

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na

Progressive company that is a good place to work.

Great, if you can live with variable income & on the road constantly

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