Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

100% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 1.0 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (185) , Store Manager (109) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (101) , Consultant (92) , Manager (62) , Sales Associate (54) , Sales Consultant (48) , Customer Consultant (47) , Retail Sales Associate (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Good Benefits (had to have at least 5 words and that's the only thing that was good)" ((in 521 reviews)); "One thing this company has done right in my experience is hiring some really great people over the years." ((in 134 reviews)); "Great boss and coworkers." ((in 77 reviews)); "Flexible Hours so you could balance this while going to school or working another job." ((in 69 reviews)); "Great Company and culture." ((in 33 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 278 reviews)); "Bad management leads to big turn over" ((in 223 reviews)); "Defiantly some really good and really bad managers out there." ((in 135 reviews)); "No training provided" ((in 102 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 100 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

What are the top reviewed FedEx Office locations?

Querétaro , Teziutlán , Campeche

FedEx Office reviews

4.0

100% would recommend to a friend

(2,321 total reviews)

Brian D. Philips

100% approve of CEO

100% positive business outlook

Ratings by demographic groups

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FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,321 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

2.0

Jul 19, 2020

Process over People

District manager

Recommend

CEO approval

Business Outlook

Pros

Foundation of FedEx Corp, a good company

Cons

Middle and upper management interested in processes and blind agreement rather than people. If you smile, agree and do not question, you can make it. Show any challenge or concern, and you will find everyone above against you.

2.0

Jul 3, 2020

Big Promises/ Little Follow Through

Lead consultant

Recommend

CEO approval

Business Outlook

Pros

- This job provides good clerical and office skills to a person like myself with no degree. - Working with customers to complete unique projects is very rewarding - FedEx benefits are great. Medical, Dental, Paid Holiday, etc

Cons

- Middle Management (in my district) is terrible. They don't mean what they say and their is constant backbiting and petty behavior - The opportunity to move up is constantly talked about but the management is not intentional in building their employees skills - There is a lot of responsibility and not many employees which in turn cause a lot of stress on the workers and customers. - KPI metric system is deeply flawed. A perfect survey is ruined if you get one 9 out of 10. Management shows no understanding that not every survey can be perfect -The amount of work for the stress just is not worth it -Micro managing on things such as the "4 key phrases" which are not possible or natural with all customers

1.0

Jun 29, 2020

No Vertical Trajectory

Solutions consultant

Recommend

CEO approval

Business Outlook

Pros

None to share about them

Cons

They don't care about their commitment to employees at the associate level within the metropolitan area

Viewing 340 - 342 of 2,321 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

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FedEx Office

FedEx Office reviews

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Process over People

Big Promises/ Little Follow Through

No Vertical Trajectory

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