Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

100% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 1.0 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (185) , Store Manager (109) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (101) , Consultant (92) , Manager (62) , Sales Associate (54) , Sales Consultant (48) , Customer Consultant (47) , Retail Sales Associate (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 545 reviews)); "The people you work with are great and the company is very dynamic so things move pretty quickly." ((in 132 reviews)); "Great boss and coworkers." ((in 80 reviews)); "Flexible Hours so you could balance this while going to school or working another job." ((in 64 reviews)); "flexible schedule and chances to move up" ((in 32 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 266 reviews)); "Bad management leads to big turn over" ((in 227 reviews)); "Defiantly some really good and really bad managers out there." ((in 138 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 101 reviews)); "I've seen new team members last 48 hours before they quit because they cannot handle the onslaught of information." ((in 100 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

What are the top reviewed FedEx Office locations?

Querétaro , Teziutlán , Campeche

FedEx Office reviews

4.0

100% would recommend to a friend

(2,321 total reviews)

Brian D. Philips

100% approve of CEO

100% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,321 reviews)

Ratings by demographic groups

Race / Ethnicity

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FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,321 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Feb 4, 2019

Decent Job with a decent starting pay.

Same day city courier

Recommend

CEO approval

Business Outlook

Pros

Monday-Friday job with full 40hrs shifts ,Good Benefits and pay vacations. Lots of Over time if you want it. Great People you will meet along the way.

Cons

Micro Management , Managers are good people but very powerless, District Manager completely disconnected and unrealistic on expectations. Poor communication from dispatchers ,will penalize for accidents but ignore safe driving milestones. Traffic and dispatchers will test you.No room for Growth in Transportation Dept.

2.0

Feb 2, 2019

Not all that glitters is gold

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Overtime when you are over 90 day period, good benefits, great coworkers

Cons

Customers are always rude, no room for growth, you will always end up closing on your 90 day probationary period, low pay even in areas of high cost of living (I lived in Boca Raton FL where the average rent is well over 1200 and they start you at 13.50), a lot of physical work, a lot of things to memorize printing wise, understaffed, they will throw you to the wolves in your first month of training and you will be stuck looking stupid when you cannot help a customer.

2.0

Jan 27, 2019

Too many things.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Company has a good reputation, might look good on a resume.

Cons

Everyone is expected to know how to do everything. Too much multitasking. Training will take a year. As part time with benefits matched 5% 401k doesn’t start till a year of service. Health Insurance will not be available until 7 months of service. Constantly overwhelmed with the amount of work and constant customers. Vague about pricing for customers. Training is slow due to the constant work and influx of customers.

Viewing 367 - 369 of 2,321 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

FedEx Office

FedEx Office reviews

Company ratings over time

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Reviews by job title

Decent Job with a decent starting pay.

Not all that glitters is gold

Too many things.

Jobs at FedEx Office

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