Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

100% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 1.0 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (235) , Lead Consultant (184) , Store Manager (107) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (101) , Consultant (92) , Manager (62) , Sales Associate (54) , Sales Consultant (48) , Customer Consultant (47) , Retail Sales Associate (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 539 reviews)); "The people you work with are great and the company is very dynamic so things move pretty quickly." ((in 132 reviews)); "Great boss and coworkers." ((in 80 reviews)); "flexible and tuition reimbursement, meet some cool people" ((in 31 reviews)); "flexible schedule and chances to move up" ((in 30 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 265 reviews)); "Bad management leads to big turn over" ((in 229 reviews)); "Defiantly some really good and really bad managers out there." ((in 139 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 95 reviews)); "I've been with the company for 3 years and found out 2 new team members were getting paid more than me." ((in 95 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

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FedEx Office

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FedEx Office reviews

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4.0

100% would recommend to a friend

(2,312 total reviews)

Brian D. Philips

100% approve of CEO

100% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.0

Culture & values

3.0

Compensation and benefits

3.0

Career opportunities

2.0

Senior management

1.0

Work/Life balance

FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,312 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jan 2, 2018

Fun, fast paced shipping and print shop

Center consultant

Recommend

CEO approval

Business Outlook

Pros

Working with customers, fun print projects, packing things for customers

Cons

Lifting heavy packages, holding packages for weeks, customers with impossible deadlines

1.0

Oct 21, 2017

Center Manager / Not a good environment

Center manager

Recommend

CEO approval

Business Outlook

Pros

Not bad pay, nothing special but not bad. Benefits above average but below what you would receive working for the parent company fedex.

Cons

This is a process oriented company so much of your time will be spent doing processes that no positive impact on your store and just seems like busy work to justify employees at corporation levels jobs. Store way under staffed and that is getting worse not better. Very little real leadership from above and in most regards it seems negaive. Way to many processes to learn and become good at due to the never ending new process you have to contend with. Training is poor at all levels and your team members will receive very little. Lots of poor moral at stores and district level. The integrity of the company is questionable and they violate comapny policy at will. Lots of favoritism at district level and store level. Overall this company was a poor experience and I dont miss it a bit. My advice move on an keep looking. I feel like I wasted 5 years of my life working for fedex office.

3.0

Aug 8, 2017

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

The benefits are good,it can be easy going about requesting days off if you have the right manager

Cons

A lot of the work load falls to one person. Management is not consistent. Pay is not adequate for what you do / deal with at my location

Viewing 73 - 75 of 2,312 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

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Retail Customer Service Associate