Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

100% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 1.0 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (235) , Lead Consultant (184) , Store Manager (107) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (101) , Consultant (92) , Manager (62) , Sales Associate (54) , Sales Consultant (48) , Customer Consultant (47) , Retail Sales Associate (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 539 reviews)); "The people you work with are great and the company is very dynamic so things move pretty quickly." ((in 132 reviews)); "Great boss and coworkers." ((in 80 reviews)); "flexible and tuition reimbursement, meet some cool people" ((in 31 reviews)); "flexible schedule and chances to move up" ((in 30 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 265 reviews)); "Bad management leads to big turn over" ((in 229 reviews)); "Defiantly some really good and really bad managers out there." ((in 139 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 95 reviews)); "I've been with the company for 3 years and found out 2 new team members were getting paid more than me." ((in 95 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

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FedEx Office

Part of FedEx

FedEx Office reviews

4.0

100% would recommend to a friend

(2,312 total reviews)

Brian D. Philips

100% approve of CEO

100% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.0

Culture & values

3.0

Compensation and benefits

3.0

Career opportunities

2.0

Senior management

1.0

Work/Life balance

FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,312 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jul 6, 2017

Take Responsibility

Sales associate

Recommend

CEO approval

Business Outlook

Pros

None that I can think of at this very moment

Cons

Keep the policies consistent from top to bottom. Seems to be a disconnect as far as how things are done. The books says one thing and the managers say another. Also allow those who have the skills to move up within the company rather than having lazy managers take credit for the hard work the associates do.

3.0

Nov 27, 2015

District Manager

District manager

Recommend

CEO approval

Business Outlook

Pros

Great Benefits, Newer locations, reasonable distance between stores.

Cons

Low labor hours for locations that need to be able to service customers for print, accept shipments for fedex and multi task. Training is adequate, however nothing beats time in position to enable a manager to be able to actually become competent in role. The extreme focus on external auditing is not conducive to a healthy work environment, where no managers fear for their job.

2.0

Aug 20, 2015

No room for advancement, clues upper management.

Center consultant

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule (if they have enough people working your center) Good team members.

Cons

Senior leadership who is completely unaware how their company operates. The upper management seriously had no clue how their stores operate. They continually cut hours while expecting top tier service. Little tip: you aren't a retail store, you're a specialty store. If you are great taking care of clueless customers, and supporting clueless leadership, then this job is for you.

Viewing 76 - 78 of 2,312 Reviews

Jobs at FedEx Office

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