Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

100% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 1.0 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (185) , Store Manager (109) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (101) , Consultant (92) , Manager (62) , Sales Associate (54) , Retail Sales Associate (48) , Sales Consultant (48) , Customer Consultant (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 541 reviews)); "One thing this company has done right in my experience is hiring some really great people over the years." ((in 137 reviews)); "Great boss and coworkers." ((in 77 reviews)); "Flexible Hours so you could balance this while going to school or working another job." ((in 63 reviews)); "Tuition Reimbursement after 3 months, healthcare benefits ( 1 year for part" ((in 31 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 265 reviews)); "Bad management leads to big turn over" ((in 229 reviews)); "Defiantly some really good and really bad managers out there." ((in 133 reviews)); "I've seen new team members last 48 hours before they quit because they cannot handle the onslaught of information." ((in 102 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 96 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

What are the top reviewed FedEx Office locations?

Querétaro , Teziutlán , Campeche

FedEx Office reviews

4.0

100% would recommend to a friend

(2,322 total reviews)

Brian D. Philips

100% approve of CEO

100% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,322 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Veteran status

FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,322 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

3.0

Aug 3, 2013

Mid level management is hell.p

District manager

Recommend

CEO approval

Business Outlook

Pros

Great group of people that want to do well

Cons

Not interested in the well being of front line employees

3.0

Jul 31, 2013

Good employer, but not as good as it used to be

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice co-workers, flexible work-life balance

Cons

Short staffed constantly, no more bonuses and tiny raises-FedEx has removed a lot of the enjoyment there used to be here. There are times when we get overwhelemed by the number of customers there are to serve compared to the number of staff available.

3.0

Jul 30, 2013

Fast pace..slow technology with customers who are impatient and short on time.

Center consultant

Recommend

CEO approval

Business Outlook

Pros

. Good Benefits . Tuition Assistance . Better pay than most places. $12/hour forc center consultant + commision of certain products each month. . 20% discount on your phone bill . 60% of shipping through FedEx . .

Cons

. Management can care less if you do not take your break . You deal with a lot of cooperate clientele/ business people & one always thinks they are more important than the other. . Yes some stores are open 24/7 and the company prides itself on being "Open" for your convenience yet they do not have the appropriate staffing. . Procedures are constantly changing and not for the better. Usually updates are slow or malfunctioning yet they are suppose to be an "improvement" . If you are new don't expect to shadow someone and show you the ropes. You basically learn as you go. Expect to do a lot of online training. . GOOD LUCK :) .

Viewing 2113 - 2115 of 2,322 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Print Production Operator

Retail Customer Service Associate

Retail Customer Service Associate

FedEx Office

FedEx Office reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Mid level management is hell.p

Good employer, but not as good as it used to be

Fast pace..slow technology with customers who are impatient and short on time.

Jobs at FedEx Office

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