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      FedEx Office

      Part of FedEx

      Engaged Employer

      FedEx Office reviews

      4.0

      100% would recommend to a friend

      (2,322 total reviews)
      avatar

      Brian D. Philips

      100% approve of CEO

      100% positive business outlook

      FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,322 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Reviews by job title

      2K reviews
      5.0
      Aug 16, 2014

      Customer Service Base Employment

      Center consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great Team Members -Positive attitudes -Work hand-to-hand with management -Fast move up opportunity -Fast pace work environment -Benefits (Full package)

      Cons

      -Not much overtime available -Constant shift/schedule changes

      3.0
      Aug 4, 2014

      Cincinnati

      Center manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Company, Ever changing, good platform for building your skill set. Health benefits are good. Make it your own business in some ways. Willing to take feedback from the field.

      Cons

      Often times to many initiatives at ounce. Corp. wanting to push metrics that the goals are not obtainable. Service Quality Index and customers feed back is often in different FedEx companies but you are still held accountable. A lot of moving parts of the business, with shipping, retail, self-serve, and full service. pay is not competitive.

      3.0
      Aug 2, 2014

      ...About those TPS Reports....

      Center lead consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent benefits for full time employees at a reasonable cost. There is also tuition reimbursement and a scholarship program. They thoroughly train you in your position. On a whole, the work is easy. Days can be stressful, customers can be stressful, but the work is pretty easy. I have been lucky to have a great team of people to work with. My manager has been great and my district manager is equally great. They both actually care about their employees.

      Cons

      While there is a potential for growth, you can only grow so much and then you are stuck in a waiting pool until another position opens up which could be months or years.

      Viewing 2164 - 2166 of 2,322 Reviews
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      ReviewsFedEx Office reviews

      Glassdoor has 3,840 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.