FedEx Office reviews

4.0

100% would recommend to a friend

(2,318 total reviews)
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Brian D. Philips

100% approve of CEO

100% positive business outlook

FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,318 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Mar 31, 2009

It's a job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy job to get if they are hiring. Decent benefits. You will get good experience. It is possible to move up the ladder there if that is what you want. Be nice to your customers, they are all prospective employers.

Cons

They expect you to do an impossible amount of work with a skeleton crew and minimal resources. The pay is very low. It is very stressful. The customers are under a lot of pressure and are very demanding due to deadlines or whatever so they will take it out on you. The employees are under a lot of pressure so that will also make the working enviornment unpleasent. Depending on your management you may or may not be appreciated for your efforts, but they will notice when you screw up.There are a lot of detailed and pointless rules and procedures you must follow and you will get written up for minor errors. They change the rules and procedures every week. Training is poor. If you know what you are doing, you will probably carrie most of the weight on your shift (you will have to do everything). I've seen a lot of people walk off the job . Fedex burocracy does not care about its employees at all. You can be easily replaced, but they probably won't replace you. The store will just be short one more person when you get fired/quit.

3.0
Jan 29, 2009
Recommend
CEO approval
Business Outlook

Pros

Good benefits including 5% company match in 401(k) and immediate 100% vesting. OOPS, forget that - company cut match for 2009. Ouch! Get to work closely with customers on their projects which is fun most times (if you have a customer-oriented personality). Pleasant work environment. Chance to learn digital printing technology (a slowly-dying one but useful skill to have in the short term).

Cons

Corporate management's ever-changing mandates, procedures and audits. Corporate management's forever-increasing paranoia regarding customer file security and subsequent implementation of security "fixes". Corporate management's obsession with improving the "customer experience" yet having no clue what that is (except a mighty-cool-sounding corporate buzzword). FedEx's ongoing struggle to figure out what kind of business they actually bought from Kinko's in the first place. Corporate management's chipping away at team member hours, bonuses and 401(k) contributions. See any pattern here?

Viewing 2248 - 2250 of 2,318 Reviews

Glassdoor has 3,836 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.