Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

100% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 1.0 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (184) , Store Manager (109) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (101) , Consultant (92) , Manager (62) , Sales Associate (54) , Sales Consultant (48) , Customer Consultant (47) , Retail Sales Associate (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"The benefits are good and the company tries very hard to work with its employees and help them when needed." ((in 542 reviews)); "The people you work with are great and the company is very dynamic so things move pretty quickly." ((in 124 reviews)); "Great boss and coworkers." ((in 76 reviews)); "Great Company and culture." ((in 31 reviews)); "Great Benefits and great Benefits" ((in 30 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 266 reviews)); "Poor management and lack of concern for my well being and happiness." ((in 232 reviews)); "Defiantly some really good and really bad managers out there." ((in 140 reviews)); "I've seen new team members last 48 hours before they quit because they cannot handle the onslaught of information." ((in 102 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 99 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

What are the top reviewed FedEx Office locations?

Querétaro , Teziutlán , Campeche

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FedEx Office

Part of FedEx

FedEx Office reviews

4.0

100% would recommend to a friend

(2,317 total reviews)

Brian D. Philips

100% approve of CEO

100% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.0

Culture & values

3.0

Compensation and benefits

3.0

Career opportunities

2.0

Senior management

1.0

Work/Life balance

FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,317 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Oct 11, 2024

Fedex is an Okay job at best

Leading consultant

Recommend

CEO approval

Business Outlook

Pros

you will have a job to go too

Cons

the pay is low management doesnt know what its doing low balling on raises no steady hours no real support from management dead end job no growth company tells you one thing then does something else

3.0

Oct 9, 2024

Fedex sameday courier

Sameday courier

Recommend

CEO approval

Business Outlook

Pros

Floating Holidays and Paid days off

Cons

Limited Holidays. Floater which means they could send you to deliver anywhere. Pay could've been better.

1.0

Oct 9, 2024

Too stressful with little support and pay.

Lead consultant

Recommend

CEO approval

Business Outlook

Pros

Loved the work and most of the customers. Always moving because it was basically 3 jobs in 1. (Printing/ Shipping/ Self-service Retail) Would have stayed but life and it was taking too long for the district manager to retire...

Cons

Need to have patience. Customers can be trying because they don't understand FedEx is like 4 different companies (Office, Freight, Ground, Express) and you really don't have answers for any other company but yours and even then you don't have a lot of answers for customers. Management is the ABSOLUTE WORSE. Store managers great! District managers and up don't ask or depend on them for anything! Cuustomer You are overworked, underpaid, and underappreciated. A raise would have been better then a bag of chips and a bingo game. I had to "FIGHT" to get the raise I did. Corporate management will lie straight to your face. (Happened twice and I started keeping my "receipts") There really isn't room to grow. Unless you are willing to relocate.

Viewing 241 - 243 of 2,317 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate