Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

100% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 1.0 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (184) , Store Manager (109) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (101) , Consultant (92) , Manager (62) , Sales Associate (54) , Sales Consultant (48) , Customer Consultant (47) , Retail Sales Associate (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Good Benefits (had to have at least 5 words and that's the only thing that was good)" ((in 537 reviews)); "The people you work with are great and the company is very dynamic so things move pretty quickly." ((in 135 reviews)); "Great boss and coworkers." ((in 80 reviews)); "Flexible Hours so you could balance this while going to school or working another job." ((in 64 reviews)); "It a great opportunity to meet lot of people if you're a people person and interact with customers." ((in 48 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 263 reviews)); "Bad management leads to big turn over" ((in 231 reviews)); "Defiantly some really good and really bad managers out there." ((in 141 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 102 reviews)); "I've seen new team members last 48 hours before they quit because they cannot handle the onslaught of information." ((in 102 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

What are the top reviewed FedEx Office locations?

Querétaro , Teziutlán , Campeche

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FedEx Office

Part of FedEx

FedEx Office reviews

4.0

100% would recommend to a friend

(2,317 total reviews)

Brian D. Philips

100% approve of CEO

100% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.0

Culture & values

3.0

Compensation and benefits

3.0

Career opportunities

2.0

Senior management

1.0

Work/Life balance

FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,317 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Aug 24, 2014

Center Consultant

Center consultant

Recommend

CEO approval

Business Outlook

Pros

Good benefits, paid time off, education reimbursement, etc., Experience in the printing industry gained, computer training

Cons

Expect to work with the technological ignorance of both the public and some team members. Definitely a job you must enter with some computer literacy. You will be asked to do just about everything in the store including but not limited to running and quality checking full orders on your own. Although you will be trained in the basic of consulting you will not however have any training using the OTP interface unless it's hands on. Expect that management needs you to have just about all areas 80% learned within 6 months.

3.0

Aug 18, 2014

Great benefits, Insane expectations

Sign and graphics specialist

Recommend

CEO approval

Business Outlook

Pros

FedEx offers some great medical insurance, A greak 401k program with matching up to 5%, and a decent salary compared to competition.

Cons

Company expectations for this job is completely unreasonable. Their "yes, we can!" policy is a way of letting customers place orders (no matter the size or due time) no matter what. Even if the store is closing in 5 minutes and the customer needs 1000 binders consisting of 1000 pages each by the time the store opens in the morning (which takes at least 3 hrs to print)...I would be scheduled until 11pm (with a job title that didn't even require me to handle these jobs) and not leave the store until 3am, if not later. Overtime pay is great, but 8 hours in between shifts is not worth it.

3.0

Aug 13, 2014

I learned a lot of valuable skills for future jobs, however their was a lot of work required for a low hourly wage

Center consultant

Recommend

CEO approval

Business Outlook

Pros

Learned a lot about different types of printing services and how produce them. I enjoyed learning about the shipping department. The coworkers were really great to get to know and we all worked as a team (I don't think all FXO's are like this though).

Cons

It's very "corporate"- which some people like. Personally, I get the job done fast and accurately, but I don't like to be micromanaged in the process of doing so.

Viewing 247 - 249 of 2,317 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

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Retail Customer Service Associate