FedEx Office reviews

4.0

100% would recommend to a friend

(2,317 total reviews)
avatar

Brian D. Philips

100% approve of CEO

100% positive business outlook

FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,317 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Oct 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Holiday pay is great, benefits are great and relatively inexpensive, starting pay is reasonable.

Cons

Training is quick and slightly uninvolved. If you are able to learn by observing with little instruction at all then this will be a good job for you. Raises do not come often and are when they do are so small it is insulting. I worked there for two years full-time, and got one raise. It was a 26 cent raise. My evaluation's both times were great--yet I was only bumped slightly. I heard of others getting nickel raises. This is a multi-billion dollar company yet they do not properly recognize loyal hard work. This is not only my opinion, even the center manager who has been with the company for 20 years feels the same. He would sympathetically say, "my hands are tied". This isn't a bad transitional job, but don't get stuck.

2.0
Oct 6, 2014
Recommend
CEO approval
Business Outlook

Pros

No crazy hours, shifts kept the same week to week. Nice people to work with.

Cons

I did not received the training I was promised. You have to wear a name tag and get get written up (kindergarten much?) for not wearing one, or forgetting. During the rush hours, it can seem like black Friday at Macy's. The did not have the staff support needed for such an operation. Had to schedule sick days. I worked half of my shift alone, and people worked Saturdays and Sunday's alone. Absolutely no work/life balance. Due to a lack of training, there was no room for advancement.

3.0
Sep 19, 2014

Secretary to the world

Recommend
CEO approval
Business Outlook

Pros

commission on sale items, get a lot of hours, good experience, apparently its a great company to work for

Cons

its fast pace, basically your a secretary to the public which is very stressful, you deal with people who forget your customer service and think your their servants. Not only do I deal with printings but I also have to process packages, so I feel like im always running around. Plus I'm always working long hours.

Viewing 244 - 246 of 2,317 Reviews

Glassdoor has 3,835 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.