FedEx Office reviews

4.0

100% would recommend to a friend

(2,317 total reviews)
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Brian D. Philips

100% approve of CEO

100% positive business outlook

FedEx Office has an employee rating of 4.0 out of 5 stars, based on 2,317 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Oct 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Minimal supervision, ability to get things completed quickly when managers not present

Cons

Micromanagement when supervisors are present, unrealistic expectations, frequently lacking proper supplies to do the job

2.0
Sep 3, 2012
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, tuition reimbursement, average pay for center team members. Most centers work pretty well as a team environment.

Cons

Mgmt expects top notch customer service when they've slashed staff and can't retain new talent because of the added stress being short staffed causes.

3.0
Aug 22, 2012
Recommend
CEO approval
Business Outlook

Pros

401k matching and decent pay if you can get promoted quickly. 1 week paid vacation to start, 2 weeks after working for a year. If you like production/printing , the job can actually be fun.

Cons

Upper management is extremely inconsistent. They change employee requirements all the time and they force employees to try to sell useless garbage to every customer that walks in the door. The forced interactions have made the customer-employee relationship degrade into something lifeless instead of a warm, honest interaction. This trend of "corporatizing" everything seems to be continuing and getting worse with time.

Viewing 262 - 264 of 2,317 Reviews

Glassdoor has 3,835 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.