Fast pace..slow technology with customers who are impatient and short on time.
Pros
. Good Benefits . Tuition Assistance . Better pay than most places. $12/hour forc center consultant + commision of certain products each month. . 20% discount on your phone bill . 60% of shipping through FedEx . .
Cons
. Management can care less if you do not take your break . You deal with a lot of cooperate clientele/ business people & one always thinks they are more important than the other. . Yes some stores are open 24/7 and the company prides itself on being "Open" for your convenience yet they do not have the appropriate staffing. . Procedures are constantly changing and not for the better. Usually updates are slow or malfunctioning yet they are suppose to be an "improvement" . If you are new don't expect to shadow someone and show you the ropes. You basically learn as you go. Expect to do a lot of online training. . GOOD LUCK :) .